FREQUENTLY ASKED QUESTIONS

refund policy

  • Unfortunately, we do not offer returns or refunds currently on online purchases. However, if exchanges are needed please contact us @talkischeapp1@gmail.com for more info.

Exchange Policy 

  • The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, in its original packaging and accompanied by its original tags. Proof of purchase is required for all exchanges; no exceptions.

  • All exchanges must be authorized by us before exchanging merchandise. Simply contact our Customer Support team by emailing @Talkischeapp1@gmail.com within 14 business days of the order's delivery date. If authorized, domestic orders will be provided a prepaid shipping label if, and only if, there was a store error.

  • After receiving the merchandise, we require up to 5 business days to process the exchange.

  • Please Note: Merchandise returned damaged or without authorization may be rejected and sent back to the customer at the discretion of TIC Heat. merchandise marked final sale cannot be exchanged. Original shipping fees are not refundable. Customer will be responsible for providing their own return label unless they were sent the wrong order. (Store Error)

SHIPPING & DELIVERY

  • Please allow 1-3 business days from the time your order is placed for processing and verification before item(s) are shipped.

  • Please allow up to 3-5 business days to receive your product.